Checking out of an eCommerce site is one of the most important steps in creating and strengthening a solid online business site. In fact, some people would say that without a good check-out page, your site will not have the ability to flourish.
Unfortunately, there are plenty of roadblocks in making a successful check-out page. They can be slow, clunky, unattractive, and not intuitive. All of these things can prevent people from being able to easily buy the product they want from you. If you don’t have a good check-out page, you don’t have a good business website.
How many times have you found something you want to buy online, only to have the entire experience soured by a check-out page that is slow and confusing? Has that page crashed after you entered your credit card information? Has it reloaded for no reason and erased all your entered numbers? Has it been nearly impossible to edit? Was it enough to just throw your hands up in the air and decide that you were going to shop elsewhere?
Think of all the money that is lost every day because of bad check-out pages. Billions and billions of dollars or potential dollars are practically thrown on the window because websites don’t provide their customers with the right sort of service and ease that they need. Online shoppers have grown accustomed to websites and experiences that are easy-to-use and modern and intuitive. Anything less than that is not going to bring in new clients.
That is the basis behind SamCart, an online shopping cart software that is attempting to change the way people buy their products online. It is billed as a brilliant tool for online businesses, a way to help customers finish their orders with total ease.
But does it work like it should? What does it offer you and your customers? Is it really the game-changer for online commerce sites like it promises? Or is SamCart just another example of great promises with no follow-through? We are going to discuss all that this online shopping cart software has to offer and see if it really is worth it for your business and your customers’ time and money.
Who is SamCart made for? Who is the ideal person who will want to buy SamCart? Essentially, SamCart is perfect for anyone who is selling anything online. Are you selling your own art? SamCart is tailor-made for you. Are you selling books, vintage items, or car parts? SamCart has something to offer you. What about products that your customer will never tangibly hold, like an online course or music? SamCart is still something you should look into.
If you are selling anything, SamCart wants to be a part of it.
What really sets SamCart apart from other custom-made, baked-in shopping cart softwares that you can buy and install on your sites is that SamCart has a lot of great features that make buying so much easier. These features include things such as reporting and analytics, flexible payment models, one-click upsells, and strong customer support. All of these things tied together makes SamCart ideal for an online retailer and for customers. For the retailer, you are able to try out new features that can drum up more sales and attract new customers. For the consumer, SamCart offers features that makes the entire shopping experience easier, more exciting, and even more tantalizing too. Thanks to SamCart, some of your customers may walk away buying more than they originally planned. For a shopping cart software, SamCart sure offers a lot.
Let’s look at some of the strongest features it offers and talk about why they are so important from the perspective of both the customer and the seller.
If you have never worked in retail, you may have never heard of the upsell but it is a vital part of doing business and making more money for your company. Upsells are also, sometimes, quite easy if they are done correctly and at the right time.
What is an upsell? Simply put, it is an extra sale your customer makes that they might not have planned on. Have you ever been in the check-out line at the supermarket and saw a package of gum you just couldn’t resist? That is an upsell. Have you ever been buying a gift for a friend when the cashier offered a complimentary item that would make a great additional item for the occasion? That’s an upsell too. An upsell takes the purchase you were going to make and builds upon it. Retail employees are taught about upsells all the time and you have likely been a part of dozens.
Creating upsells online is harder because people usually respond to the upsell process when they are being talked to one-on-one. But SamCart has a great 1-click upsell feature built into it. It offers your client an additional product at the check-out page, one that ties into the original purchase and can be of higher or lower value. With the 1-click feature, your customer might take a chance on an upsell easier. It is harder to say no to buying an extra item when it is so darn easy to purchase it. Plus, SamCart tracks all of these upsells and reports back to you. You know what is selling and what isn’t. By looking at the success rate of the upsells, you are able to tweak them, change them and perfectly pitch them for your customers. Upsells are a truly terrific way to make your site extra money and SamCart makes them even easier.
Payment plans have become commonplace in almost every industry. They allow customers to commit to buying a product but paying for it over time. If you are a consumer, you will put a large sum of money down today, then more and more as time goes on.
Why is this so attractive to customers? The answer should be obvious. By not having to pay for your entire purchase right away, you are more willing to commit to a larger purchase. Being given the freedom to pay for it over time, you are much, much more willing to make the buy.
That is what SamCart allows. Their built-in payment plan system allows you to offer the customer the ability to pay for something all at once, with a weekly plan, monthly plan, quarterly, yearling or days chosen by you or the customer. This grants you and your consumer great flexibility and that will really attract a lot more sales.
This is especially important if you are selling more high-end and lucrative products. If you are selling something that costs a lot of money, a payment plan system is incredibly enticing and is sure to make the sale more likely. The fact that SamCart allows this and makes it easy to set up and use is really a game-changing feature that makes the online shopping cart software even more promising.
What is something else that creates a lot of sales? Coupons. Everyone loves coupons, they are not just for older grandmothers and grandfathers or people who want to pinch pennies. In fact, it is silly for even the most average consumer to not use coupons.
With SamCart, you are able to make eCoupon that can save your customers tons of money. That is a win-win for everyone. It’s a win for the business because they get to create the coupon and dictate how much discount is given. It is obviously a win for the consumer because they are saving money and everyone loves that.
Customers can also take advantage of free and paid-trial offers thanks to SamCart. They are granted these offers on the check-out page, of course, and this will make a final sale all the more likely. If someone is lukewarm about buying something, a coupon popping up and making it easier will ensure more sales.
Customer support is vital, a pivotal feature that needs to be a major part of any business. Without good customer support, you are going to feel completely lost and in the dark when any issues arise.
Thankfully SamCart has made a solid effort to create strong, reliable customer support. They have delivered on that premise. SamCart has priority support for their clients and will work their hardest to solve any problems in no time at all. If you need to call into SamCart, you can. However, if you want a live chat option, you are provided that as well.
There are multiple plans you can subscribe to when you buy and implement SamCart. You can be a premium member, a Pro plan member, and so on. Each of these plans offers different, unique, great support. For example, if you are subscribed to the premium plan, you will have access to a dedicated training person who will help you set up your SamCart software and will also be there for any other questions you may come across. Having your very own customer support employee is a major benefit for anyone who invests in SamCart. It’s like having your own personal assistant. It makes the entire process so much easier and engaging.
There are also video walkthroughs, an attractive feature that helps people who are visual learners. They also have expansive forums that will provide an answer for pretty much any question you might have.
All in all, there is ample support for SamCart, plenty of ways to figure out any queries you have and solve any problems that may come up.
One of the other most attractive features about SamCart is the fact that it offers you a free trial. You can’t do any better than free, can you?
The free trial lasts for 14 days and gives you a good, long look at the software and lets you try it out, figure it out, question it, and really see how it works. 14 days is more than enough time to really understand SamCart and see how it operates. It is definitely enough time for you to decide if you want to subscribe to it full time or not.
A free trial is great and incredibly helpful. It is a wonderful way to have a hands-on experience with SamCart and see how it would operate full-time on your site.
Even better, if you do decide to invest in SamCart but later change your mind, you have a 30-day money back guarantee. So even if you do decide to buy SamCart, you can still get your money back if you later decide that it is a right fit for you.
As you can see, SamCart offers a lot of great features that make it a very attractive software package for anyone looking to make a name for their online business. But there are things that we don’t like about it, of course. No software is perfect – even if it does offer terrific customer service and cutting-edge features for you and your consumers.
Perhaps the biggest downside to SamCart is the fact that there is limited support for payment processors. As of now, SamCart offers support for PayPal and Stripe and…that’s about it. So if your customer wants to pay with a system other than their credit or debit card, they better have accounts to those services otherwise it is going to be more traditional payment systems that they will have to use.
This isn’t a deal breaker, many business sites only allow people to pay with their current debit or credit cards. PayPal is definitely more common but some of the other services that could be provided aren’t nearly as common so you can’t fault SamCart too much for not allowing them. However, with some of the other great, top-of-the-line, forward-thinking features that SamCart supplies, it is a bit surprising to see them be so rigid and traditional about their payment set-up.
That applies to the fact that SamCart is also behind the times when it comes to cryptocurrency. They do not allow cryptocurrency functionality in their system which means that your consumers are not able to buy products with their Bitcoin or any other form of crypto. This is definitely disappointing but, again, not very surprising. Cryptocurrency is very cutting-edge and – to some – confusing. While it has a rabid and loyal fanbase, it is still unknown to many people. You cannot blame SamCart for not jumping in headfirst into the cryptocurrency craze. But hopefully this is something they change in the future because crypto is becoming more popular and more mainstream. Therefore, it is also becoming a great way for any online business to make more money. Without the implementation of cryptocurrency check-out on your site, you are losing the chance for more sales and more money. The same is true for Apple Pay, which is becoming an increasingly popular form of payment. Sadly, SamCart doesn’t have Apple Pay support either. This is again another drawback for the software because allowing Apple Pay on your site can only be good for your business and make you lots more money.
Hopefully, these issues are things that will be changed over time. SamCart is a very intuitive software run by some very smart people so it stands to reason that they will eventually change their view of cryptocurrency, Apple Pay and other, newer forms of payment processors.
Running a successful online business is a dream for many but, thanks to the growing popularity of eCommerce and the ease people have when buying things, it is becoming a reality for millions. If you play your cards right, there is a good chance that you can make a successful career as an online retailer.
But you can only get so far if your site isn’t operating at full capacity. You have to offer the right products, of course, but you also need to have a website that runs well and grants the client an easy, straightforward and painless shopping experience.
That is what you get with SamCart. This software takes the most annoying, stale, and rigid part of the shopping process – the check-out – and makes it simple, incredibly easy, and even modern. You are granted the ability to give your customers coupons and payment plans and great deals. You as a retailer are also given the chance to make your site stronger with the help of SamCart’s great customer service team. All in all, this is a software that makes shopping a complete breeze for you and for your client.
Does it have shortcomings? Of course it does, but they are not dealbreakers and they are not things that can’t be changed later. SamCart has the chance to grow even more and become even better but, as of now, it is a wonderful shopping cart software that will strengthen the shopping experience for any and all customers.
Best of all, you can use a 14-day free trial of SamCart and see if it feels comfortable and at-home on your website. You should jump at the chance to try it out and see how it works because your business could really benefit from all SamCart has to offer. It can truly be a gamechanger for your business. The checking-out process has just been upgraded, thanks to SamCart.
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